Return and Refund Policy

Thank You for visiting and Shopping at Craftscatalogue.in

 

We are there to help you if not satisfied.

 

Returns

You have 15 calendar days to return an item from the date you received it.

To be eligible for a return, your product must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Cancellation policy

Craftscatalogue.in do not have the facility of order cancellation after making online payment. However,  in case of any manufacturing defect,the order the product can be replacedwithin 15 days of notification as per the return policy.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within 15 days, depending on your card issuer’s policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your